Privacy Policy

Last Updated: May 20, 2026

MedPoint Urgent Care Center respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, contact us, request an appointment, communicate with us, or use our services.

1. Company Information

Business Name: MedPoint Urgent Care Center
Website: https://medpointurgentcaretx.com/
Address: 2412 Jacaman Rd. Ste 105, Laredo, TX 78041
Phone: (956) 615-0266

2. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, forms, phone calls, emails, text messages, booking requests, or other communications. This information may include:

• Name
• Email address
• Phone number
• Appointment or visit request details
• General service interests
• Insurance-related information when voluntarily provided
• Messages or questions submitted through our website
• Other information you choose to provide

We may also collect certain technical information automatically, such as your browser type, device information, IP address, pages visited, referral source, and website usage data through cookies, analytics tools, pixels, or similar technologies.

3. Important Medical Privacy Notice

4. How We Use Your Information

MedPoint Urgent Care Center may use your information to:

• Respond to inquiries and messages
• Schedule, confirm, or follow up on appointments or visit requests
• Provide information about urgent care services, testing, physicals, immunizations, X-rays, lab testing, and related services
• Communicate with you by phone, email, or text message
• Provide customer support and patient service assistance
• Improve our website, services, marketing, and patient experience
• Maintain business, operational, compliance, and legal records
• Protect the safety, security, and integrity of our website and services

5. SMS/Text Message Privacy

6. No Sale or Sharing of SMS Consent Data

MedPoint Urgent Care Center does not sell, rent, or share your SMS opt-in consent, phone number, or text messaging data with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers only as necessary to operate our business, provide services, manage communications, host our website, support scheduling, process payments where applicable, maintain records, or comply with legal obligations. These service providers are not authorized to use your personal information for their own marketing purposes.

7. How We Share Information

We may share limited information in the following situations:

• With service providers that help us operate our website, communications, scheduling, CRM, analytics, advertising, billing, or business systems
• With healthcare, administrative, or operational partners when necessary to respond to your inquiry or provide requested services
• When required by law, regulation, subpoena, court order, or legal process
• To protect the rights, safety, property, or security of MedPoint Urgent Care Center, our patients, website visitors, or others
• In connection with a business transfer, merger, acquisition, restructuring, or sale of business assets

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand website traffic, improve user experience, measure advertising performance, and provide relevant information. You may adjust your browser settings to block or delete cookies, but some website features may not function properly.

9. Third-Party Websites and Services

Our website may link to third-party websites or use third-party services such as booking tools, analytics platforms, advertising platforms, CRM systems, communication tools, payment processors, or social media platforms. These third parties may collect information according to their own privacy policies.

MedPoint Urgent Care Center is not responsible for the privacy practices, policies, or content of third-party websites or services.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and medical-related records where applicable, comply with legal obligations, resolve disputes, enforce agreements, and operate our business.

12. Your Privacy Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, medical, operational, contractual, and recordkeeping requirements.

You may opt out of marketing emails by using the unsubscribe link if available or by contacting us directly. You may opt out of SMS messages at any time by replying STOP.

13. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. If we learn that we have collected information from a child under 13 through the website, we will take reasonable steps to delete it.

14. Updates to This Privacy Policy

MedPoint Urgent Care Center may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after updates are posted means you acknowledge the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

MedPoint Urgent Care Center
Address: 2412 Jacaman Rd. Ste 105, Laredo, TX 78041
Phone: (956) 615-0266
Website: https://medpointurgentcaretx.com/